Privacy Policy
Last Updated: September 24, 2025
Introduction
Adept Federal Way Tree Service respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.
Information We Collect
Personal Information
We may collect personal information that you provide to us, including:
- Name and contact information (phone number, email address, mailing address)
- Property address and service location details
- Payment information for services rendered
- Communication preferences and service history
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address and browser type
- Pages visited and time spent on our website
- Referring website addresses
- Device and operating system information
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our tree care services
- Process service requests and communicate with you about appointments
- Send estimates, invoices, and payment confirmations
- Respond to your inquiries and provide customer support
- Send promotional communications about our services (with your consent)
- Comply with legal obligations and protect our legal rights
- Improve our website and user experience
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in operating our business (payment processors, scheduling software)
- When required by law or to respond to legal process
- To protect the rights, property, or safety of our company, customers, or others
- In connection with a business transfer, merger, or acquisition
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights
You have the right to:
- Access and review the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal obligations)
- Opt out of marketing communications at any time
- Withdraw consent for data processing where applicable
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Disabling cookies may limit certain features of our website.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Service records may be retained for warranty and legal purposes.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Adept Federal Way Tree Service
2505 S 320th St Suite 541
Federal Way, WA 98003
Phone: (253) 243-2856
Email: privacy@federalwaytreeservice.com